Workplace surveillance and AI detrimental to employee wellbeing

12/03/2024 | The Guardian

A recent study by the Institute for the Future of Work suggests that the use of new technologies, including surveillance devices such as wearable trackers, artificial intelligence, and robotics at work, can be harmful to people's quality of life. The study surveyed over 6,000 people and analysed the impact of four groups of technologies on their wellbeing. Results showed that workers exposed to these technologies had worse health and wellbeing. In contrast, the use of more established computing technologies, such as laptops and tablets, had a positive effect on wellbeing. The authors of the report noted that these findings were consistent with previous research, which suggested that such technologies may exacerbate job insecurity, workload intensification, routinisation, and loss of work meaningfulness, leading to disempowerment and loss of autonomy.

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