Several companies, including national leisure centre chains, are either reviewing or scrapping their use of facial recognition and fingerprint scanning technology to monitor staff attendance after the Information Commissioner’s Office (ICO) ordered a Serco subsidiary to stop using biometrics and issued new guidance in February.
Since the ICO decision, several leisure centre operators and companies have stopped using similar biometric technology to monitor staff attendance. The decision underscores growing concerns about employers using facial recognition technology and other surveillance tools to monitor staff. The Trades Union Congress has warned that the use of intrusive surveillance technology and artificial intelligence risks spiralling out of control without stronger regulation to protect workers.
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