As support systems are being digitised and automated to improve efficiency, Privacy International has raised concerns about the impact of these changes on the rights of people with disabilities. Governments often collect sensitive data when interacting with people with disabilities, which requires increased safeguards. While the digitisation of social support systems presents an opportunity for accessibility and inclusion, it also comes with risks that must be carefully assessed and mitigated. It is, therefore, essential for implementing bodies and oversight mechanisms to prioritise privacy and data protection in the use of new technologies.
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