ICO issues Snapchat enforcement notice over AI chatbot

06/10/2023 | ICO

Snap Inc and Snap Group Limited (Snap), the companies behind the multimedia instant messaging service Snapchat, have received a preliminary enforcement notice from the Information Commissioner's Office (ICO) over concerns that they failed to assess the privacy risks of their generative AI chatbot properly, 'My AI', which is powered by OpenAI’s ChatGPT technology.

The ICO's investigation found that Snap's risk assessment before launching the chatbot did not adequately address the data protection risks posed by the technology, particularly to children. If a final enforcement notice is issued, Snap could face a fine of millions of pounds. It may also be required to halt data processing related to 'My AI' and cease offering the product to UK users until an adequate risk assessment is carried out. The ICO stressed its findings are provisional and that the regulator will consider any representations from Snap before making a final decision.

Additional reporting in The Guardian.

Read Full Story

What is this page?

You are reading a summary article on the Privacy Newsfeed, a free resource for DPOs and other professionals with privacy or data protection responsibilities helping them stay informed of industry news all in one place. The information here is a brief snippet relating to a single piece of original content or several articles about a common topic or thread. The main contributor is listed in the top left-hand corner, just beneath the article title.

The Privacy Newsfeed monitors over 300 global publications, of which more than 4,350 summary articles have been posted to the online archive dating back to the beginning of 2020. A weekly roundup is available by email every Friday.

Freevacy has been shortlisted in the Best Educator category.
The PICCASO Privacy Awards recognise the people making an outstanding contribution to this dynamic and fast-growing sector.