The Information Commissioner's Office (ICO) has issued a formal reprimand to the London Mayor's Office after a web glitch potentially exposed the personal information of individuals complaining about the Metropolitan Police Service. The London Mayor's Office for Policing and Crime (MOPAC) had two online forms available on its website, one to contact the Victims Commissioner for London and another to raise complaints about how the Met had handled their original complaint. The incident occurred due to a mistake by the Greater London Authority (GLA), which runs the London.gov.uk website, including MOPAC's pages and online forms. The error made access to the two online forms public. MOPAC discovered the issue in February 2023 following a tip from a member of the public. As the personal information was made publicly accessible on the web forms, MOPAC notified 394 affected individuals, but there is no evidence that the data was accessed.
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