Generative AI, chatbots and the future of privacy

31/03/2023 | IAPP

While artificial intelligence (AI) and machine learning (ML) are nothing new, generative AI differs because of its immediate impact on consumer culture. Whereas businesses use AI and ML to deliver better services without anybody noticing, chatbots and other generative AI tools are currently the hottest topics in town. This rapid adoption is already leading to unanticipated consequences. More specifically, the growth of chatbots and related AI tools will likely have unintended consequences for consumer privacy, given how important harvesting vast amounts of data is towards their development. Last week, the Italian DPA ordered a temporary ban on OpenAI's ChatGPT from processing Italian users' data while it conducts an investigation. 

In related news, the Future of Privacy Forum has posted a blog explaining the risks associated with generative AI and Large Language Models for companies considering whether or when to allow employees to use these systems. 

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Robot, AI, Algorythm

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