Eurostar introduces facial recognition system at St Pancras London

18/07/2023 | Evening Standard

Eurostar passengers aged 16 and over departing from St Pancras London can now avoid manual checks of tickets and passports by UK officials following the launch of the SmartCheck facial recognition system. The adoption of biometrics technology aims to reduce stress and delays by allowing passengers to go through only one passport check rather than the current two. To participate, passengers must download the app, scan their documents, and verify their face and ticket. All documents are stored on the traveller's device rather than a Eurostar central database. The results provide a contactless and ticketless travel experience, with bags still being scanned by security staff and French border officials continuing to check passports.

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