Natwest offers £200 compensation to customer in whistleblower data breach

14/08/2023 | ComputerWeekly

NatWest bank has offered compensation to a former customer affected by a data breach that was exposed by a whistleblower. The breach affected around 1,600 former and current customers whose personal information had been compromised for 14 years. NatWest is currently gathering information and making inquiries to see what happened and how it can help. The bank has offered £200 in compensation for the breach, but the former customer has demanded proof that the bank was not in error and has asked for more information on how the compensation figure was determined. The whistleblower has contacted 30 people affected by the breach and offered to initiate the safe return of their confidential data. The former worker responsible for the breach has been attempting to return the paper-based customer files in return for a guarantee in writing that she will face no repercussions if any of the data is misused, as well as an apology from the bank's CEO.

Related article: 

Read Full Story

What is this page?

You are reading a summary article on the Privacy Newsfeed, a free resource for DPOs and other professionals with privacy or data protection responsibilities helping them stay informed of industry news all in one place. The information here is a brief snippet relating to a single piece of original content or several articles about a common topic or thread. The main contributor is listed in the top left-hand corner, just beneath the article title.

The Privacy Newsfeed monitors over 300 global publications, of which more than 4,350 summary articles have been posted to the online archive dating back to the beginning of 2020. A weekly roundup is available by email every Friday.

Freevacy has been shortlisted in the Best Educator category.
The PICCASO Privacy Awards recognise the people making an outstanding contribution to this dynamic and fast-growing sector.