NatWest bank has offered compensation to a former customer affected by a data breach that was exposed by a whistleblower. The breach affected around 1,600 former and current customers whose personal information had been compromised for 14 years. NatWest is currently gathering information and making inquiries to see what happened and how it can help. The bank has offered £200 in compensation for the breach, but the former customer has demanded proof that the bank was not in error and has asked for more information on how the compensation figure was determined. The whistleblower has contacted 30 people affected by the breach and offered to initiate the safe return of their confidential data. The former worker responsible for the breach has been attempting to return the paper-based customer files in return for a guarantee in writing that she will face no repercussions if any of the data is misused, as well as an apology from the bank's CEO.
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