Amazon France fined €32m for excessive employee monitoring

23/01/2024 | CNIL

The French data protection authority, the CNIL, has issued a €32 million fine to Amazon France Logistique for implementing an overly intrusive employee monitoring system, which constitutes a data minimisation violation under Article 5(1)(c) of the EU General Data Protection Regulation (GDPR).

Following an investigation, the CNIL found that the system for monitoring employee activity and performance was excessive, leading to the implementation of indicators measuring the inactivity time of employee scanners and the speed of scanner use when storing items. The CNIL also deemed it excessive to keep all the data collected by the system and the resulting employee statistical indicators for 31 days. However, the CNIL acknowledged that the scanner system was justified for the management of Amazon's activity, considering the company's strong constraints and high-performance objectives. 

Amazon was also penalised for video surveillance without proper information and security measures, an infringement of Articles 12-13 and 32 of the GDPR.

In a statement to BBC News, an Amazon spokesperson said: "We strongly disagree with the CNIL's conclusions which are factually incorrect and we reserve the right to file an appeal."

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