In an article in The Wall Street Journal, former Meta Director of Engineering Arturo Béjar claims that the company's children's online safety issues are still unresolved, two years after he sent a memo to Meta CEO Mark Zuckerberg highlighting a sizeable gap in how the company approaches harmful content. Bejar emphasised that the company needs to focus more on addressing bad experiences faced by users, especially young users on Instagram.
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UPDATE: 071123 - The Guardian reports On Tuesday, during a hearing at a US Senate subcommittee, Béjar testified about the mental health crisis among teens and how Meta executives, including Zuckerberg, were aware of the harms Instagram was causing but chose not to make meaningful changes to address them. Béjar suggested that Meta needs to change how it polices its platforms, with a focus on addressing harassment, unwanted sexual advances, and other bad experiences. The hearing comes amid a push in Congress to adopt regulations aimed at protecting children online.
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