Opposition parties critical of ICO advice to retailers
11/08/2025 | The Telegraph
An article in The Telegraph (£) is critical of advice given by the Information Commissioner's Office (ICO) to retailers after it cautioned against displaying photographs of suspected shoplifters in stores because the practice may breach data protection laws. The ICO advises retailers to share personal information only when it is "proportionate and necessary," citing concerns that displaying images in shop windows may not be appropriate.
The guidance has drawn criticism from politicians. Shadow Justice Secretary Robert Jenrick labelled it "data protection gone mad," arguing that shoplifters should be publicly shamed. Similarly, Reform UK leader Richard Tice called the advice "complete insanity," stating that shopkeepers should be encouraged to display images of repeat offenders. He believes that the general public has a right to know who has a track record of stealing.
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