Lloyds confirms extra 80,000 customers affected by banking app breach

Lloyds Banking Group (LBG) has confirmed that an additional 80,508 customers may have had their financial details exposed following a technical IT glitch on 12 March. This brings the total number of Lloyds, Halifax, and Bank of Scotland customers affected by the personal data breach to over 527,000. The newly identified group consists of joint account holders who, despite not logging into the mobile banking app themselves, had their transaction data potentially viewed by others because their account partners had logged in during the incident.

In a letter to the Treasury committee, chief executive Jasjyot Singh stated that the bank has paid out £201,000 in goodwill payments to 5,250 customers for distress and inconvenience.

However, despite the scale of the breach, LBG reported no evidence of financial loss or increased fraud volumes among the affected individuals. 

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