Scotland's information commissioner opens Gov-by-WhatsApp investigation

05/02/2024 | The Scotsman

Scotland's information commissioner, David Hamilton, has announced that his office is launching an investigation into the use of WhatsApp and other informal messaging channels by the Scottish Government. The investigation comes after concerns were raised during Nicola Sturgeon's testimony at the Covid inquiry concerning the retention of informal communications and decision-making processes. Hamilton stated that the failure to retain or record a complete set of decision-making processes not only deprived the inquiry of information but also undermined the spirit of freedom of information. The investigation aims to review current practices and identify actions to be taken to ensure improvements in how officials and ministers use and retain informal communications in the future.

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