The Information Commissioner's Office (ICO) has warned that it will investigate organisations using emotion analysis technologies irresponsibly, urging risk assessments before implementing systems. The ICO said emotion analysis technologies rely on "collecting, storing and processing a range of personal data, including subconscious behavioural or emotional responses, and in some cases, special category data." This kind of data use is "far more risky than traditional biometric technologies" and brings a risk of systemic bias, inaccuracy and discrimination. Deputy Commissioner Stephen Bonner (CIPP/E, CIPM) said, "Developments in the biometrics and emotion AI market are immature. They may not work yet, or indeed ever. While there are opportunities present, the risks are currently greater."
Additional commentary in The Guardian.
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