At the back end of 2024, the Information Commissioner's Office (ICO) published a year-in-review document outlining its many accomplishments.
These include:
- 36,049 data protection complaints completed
- 7,448 freedom of information complaints completed
- 278,637 calls to our Helpline answered
- 65,503 live chat messages answered
- 44,400 reports about nuisance calls
- 28,969 reports about spam emails
- £1,270,000 million in fines issued for nuisance calls
- 1,991 personal data breach cases completed
- 179 investigations completed
- 2,283 Decision Notices issued
- 10 Freedom of Information Enforcement Notices
- 10 Freedom of Information Practice Recommendations
- 12 Reprimands issued
- 41 Audits completed
Cross-referencing this report with the ICO's public sector approach to enforcement report, the ICO issued a total of 77 reprimands during its two-year trial (60 of which were issued to public sector organisations).
This suggests either a significant improvement in UK General Data Protection Regulation (GDPR) compliance in 2024, particularly within the private sector, or a reduction in the volume of enforcement activity.
In January, the ICO published two blogs reminding organisations to tighten up their data privacy and get data privacy right from the start.
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