ICO issues official reprimand to DfE avoiding £10m monetary penalty

07/11/2022 | ICO

The Information Commissioner's Office (ICO) has issued an official reprimand to the Department for Education (DfE) for providing inappropriate access to up to 28 million student's personal data to conduct age verification checks for gambling companies. The DfE authorised third-party access to the Learning Records Service (LRS) database to Trust Systems Software UK Ltd (Trustopia) without the necessary controls or oversight between 2018 and 2020. Information Commissioner John Edwards said: "the processes put in place by the Department for Education were woeful. Data was being misused, and the Department was unaware there was even a problem until a national newspaper informed them." The ICO considered this to be a serious breach of data protection law, which would have "warranted a £10 million fine in this specific case."

In June, the ICO adopted a new approach to public sector enforcement. The significant change is that the ICO will now use its discretion to reduce the monetary penalty amount or apply a different regulatory action, such as warnings, reprimands and enforcement notices. Monetary penalties will now only be issued for more serious violations.

Additional commentary in The Guardian and Financial Times (£).

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