ICO advises consumers not to put up with nuisance calls

02/08/2023 | ICO

In a blog article, the Information Commissioner's Office (ICO) is reminding people to report any nuisance calls, texts, and emails that they receive. The ICO highlights that it is illegal for organisations to make marketing calls to individuals signed up with the Telephone Preference Service (TPS) without explicit consent. The blog comes in the same week that the UK government announced plans to consult on a ban on cold calls to sell financial products such as mortgages, insurance, and cryptocurrency. Calls to sell pension products are already banned. Since April 2022, the ICO has issued over £2,440,000 million in fines against companies responsible for nuisance calls, texts, and emails. 

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Complaints, red telephone

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