Eight men found guilty following nuisance call investigation
26/06/2025 | ICO
The Information Commissioner's Office (ICO) has welcomed a guilty verdict of eight men in a trial concerning the unlawful accessing and obtaining of personal information from vehicle repair garages. This information was then used to generate leads for personal injury claims.
The ICO's investigation, initiated in 2016 following a complaint from a garage owner whose customers received nuisance calls, became one of the largest nuisance call cases the regulator has ever handled.
Investigators seized a vast amount of evidence, including 241,000 emails, 4.5 million documents, 144,000 spreadsheets, 1.5 million images and 83,000 multimedia files, revealing a conspiracy that ran between 2014 and 2017, affecting more than one million people.
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