ICO offers insights from reprimands issued in Q1 23/24

12/07/2023 | ICO

The Information Commissioner's Office (ICO) has published a review of the official reprimands issued over the last three months.

The ICO has highlighted several organisations across public and private sectors that have received reprimands for inappropriate disclosure of personal information, failure to respond to information access requests within the statutory timeframe, and unlawfully capturing personal information through an app. To avoid similar incidents, the ICO warns organisations should have policies, procedures, and guidance in place, provide adequate staff training, and ensure appropriate technical and organisational measures are in place to safeguard the security and confidentiality of emails. They should also take a data protection by design and default approach when developing new apps, issue data protection guidance to employees, and confirm that staff have read and understood the issued guidance. The ICO underlined that it is important for organisations to learn from these reprimands and improve their practices to handle people’s information appropriately.

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